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Integrated services for greater efficiency


In 2010 Veolia assumed sole responsibility for an array of technical and support services on behalf of the pharmaceutical giant BMS, at its sites throughout Europe.

Bristol Myers Squibb

Eleven sites in Europe and a wide range of services

The scope of services included in Veolia’s contract with Bristol Myers Squibb is exceptionally broad: utilities and water cycle management, multitechnical maintenance, janitorial services, grounds management, laboratory support activities and an array of services for building occupants, including cleaning, reception and dining services. The contract encompasses 11 production, research and administrative sites: three in the UK; two in Ireland; two in Italy; and one each in Germany, Belgium, Spain and France.

 

A single source for integrated solutions

Veolia has demonstrated its ability to draw on its full range of expertise in utilities – the water cycle, hazardous and non-hazardous waste management, recycling of solvents and more – to produce a single, integrated solution.

Veolia’s ISO 9001-certified Business Manual System, with its incorporation of ISO 14001 and OHSAS 18001 standards for managing environmental impact and safety-related risks, ensures that uniform, standardized procedures are in place at each of BMS’s sites.

Moreover, Veolia has proposed a number of solutions to improve energy efficiency, reduce their water consumption and recover waste at BMS facilities.


Veronica Capella
Director, Major Projects, Veolia Environnement Industries
 
“By focusing on their core business, manufacturers can reduce their operating costs while simultaneously meeting their environmental goals.”
 
europe map

Eight sites in six European countries


 

Customer benefits

  • An integrated organization that guarantees a single point of contact and a standardized solution at every site
  • Development of a customer relations reporting and management tool for tracking the contract’s performance indicators
 

Solution

  • Multitechnical and multisite maintenance: creation of a dedicated subsidiary, VEIS