Veolia’s response to the COVID-19 epidemic

Following the implementation of exceptional measures to curb the COVID-19 virus by the Irish Government, Veolia has responded to ensure the maintenance of our essential services, while guaranteeing the safety of our employees.

Veolia provides essential services to industry, healthcare, state agencies and local communities. This includes:

Veolia’s women and men operate based on proven policies and procedures to carry out their roles and this process-driven approach means we are well placed to respond to even challenging conditions such as the COVID-19 epidemic. 

 

Continuity planning for essential services

To guarantee the continuing delivery of essential services for our customers and our communities, Veolia has activated our business continuity plan organising services and teams to meet the changing environment.

Step 1: implement measures to reduce the risk of employees being exposed to the virus.

Step 2: reorganising our teams to ensure the continuity of essential services

 

See how Veolia is responding globally to the COVID-19 pandemic

What are our teams doing to respond?

Our teams are working together with our customers to ensure best response to their evolving requirements during this pandemic. We are also adjusting our internal activities to provide full support to our operations teams and looking at ways in which we can help the wider community.

A donation of 11,500 pairs of gloves to local hospitals in Cork having agreed with a customer that these were not being used

Proactively organising extra tankers to help manage additional hazardous waste

Calm attitude and team effort keeping water treatment operations operating

Critical maintenance tasks performed on a customer site, while still adhering to the social distance requirements

Team and customer meetings are being carried out using video conference calling

Support teams working from home using our well-established remote working IT system

Training courses are being delivered online by our People Development and Health & Safety teams

Continuing our policy of working with our district heating customers to manage any difficulties in paying their bills

Managing energy usage remotely using our Hubgrade platform to minimise visits to sites and facilities

Diverting fruit boxes normally delivered to our office to hospital staff in partnership with The Fruit People

Advising our industrial customers on the importance of correctly managing ventilation and air conditioning to minimise the risk of spreading COVID-19 in production facilities

Introducing remote handover procedures between shift teams to minimise contact between people

Hints and Tips

As we are all at home more at the moment, our team has prepared some advice on how how you can minimise your impact on the environment while at home. 

Water saving tips for the home

PDF
Water Saving Tips - Kitchen (269.28 KB)
PDF
Water Saving Tips - Bathroom (190.15 KB)
PDF
Water Saving Tips - Laundry and Household (192 KB)
PDF
Water Saving Tips - Outside (198.29 KB)

 

Water saving tips for industry

PDF
Water Saving Tips for Industry (82.66 KB)

 

Energy saving tips for business

PDF
Energy Saving Tips for Business (90.76 KB)

 

All our business units around the world are mobilized

Wherever we are present, our employees in the field are facing the epidemic to continue to provide the service:

Ecuador
Ecuador
Italy
Italy
China
China
France
France
France
Morocco
Morocco
Spain
Colombia
Colombia
Argentina
Argentina
Chile
Chile